Free shipping on all UK orders over £50.

Delivery and Returns


 Please be aware, deliveries are taking a little longer than usual due to extra measures put in place to help keep colleagues and customers well.



We aim to dispatched non lampshade orders within 2 working days, please allow up to 7 working days for lampshades as we make them to order.

Although we usually despatch within three days.

Please call us on 02086941664 if you need your lampshade quickly.

Returns information is included with your order.


Free shipping on all orders under £6 and over £50

Orders £6-£50 = £3.50 

All UK orders are sent first class Royal Mail, this is not a trackable service, if you would like to pay for a traceable service please do call us on 02086941664.


up to £30 = £10.00
£30-£50 = £21.00
£50-£200 = £30.00
£200-£400 = £60.00
over £400 = £65.00

up to £30 = £12.00
£30-£50 = £45.00
£50-£200 = £60.00
£200-£400 = £65.00
over £400 = £65.00


We usually use 1st Class Royal Mail. To avoid disappointment please leave plenty of time for your order to arrive.

We aim to despatch most items except lampshades within three days of order. Lampshades are normally despatched within five days but can take up to ten days. If you need an item by a certain date please call us on 020 8694 1664 and we can give a more accurate time frame. Items will normally be despatched using Post Office standard delivery. Larger shades are sent with a courier company. There is no charge for standard delivery to UK addresses.

We will send you an e-mail to let you know that your order has been despatched. Most of our products are either handmade or hand finished and in some cases it may take up to 10 days before we are able to ship them to you. We will let you know by e-mail if we expect any delay in sending the items you order.


Our website will generate a price based on each product being sent separately, if you think your products may fit in fewer boxes e.g you are ordering three lampshades which may fit inside each other then please email and we will research the best price for carriage for you.

Deliveries to non-UK addresses will take considerably longer to arrive.


Goods will not be despatched until full payment (including delivery charge where applicable) has been received.

If you need to know about the availability of particular products or need to contact us about a delivery, please email :


Lush Designs will exchange or refund an item you are not happy with, provided they are returned in original condition within 30 days of receipt. 

Please purchase proof of postage with your returned item as Lush Designs cannot be held responsible for anything that gets lost or damaged in transit.

Delivery charges and return postage will only be refunded if the item is faulty.


Lush Designs
Studio 101 Cockpit Arts
18-22 Creekside
London SE8 3DZ

Join our Mailing List

Join our e-mail list for 10% off your first order and exclusive offers. Code sent via e mail.