Free shipping on all UK orders over £50.
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Delivery and Returns

DELIVERY

We aim to dispatch within 2 working days, but lampshades are made to order which can take between 3 and 10 daysPlease call us on 0208 694 1664 if you need your lampshade quickly.

 

Returns information is included with your order.

 UK SHIPPING COSTS

Free shipping on all orders under £6 and over £50

Orders £6-£50 = £3.50 

All UK orders are sent first class Royal Mail, this is not a trackable service, if you would like to pay for a traceable service please do call us on 02086941664.

 

EUROPE SHIPPING COSTS
up to £30 = £10.00
£30-£50 = £21.00
£50-£200 = £30.00
£200-£400 = £60.00
over £400 = £65.00

INTERNATIONAL SHIPPING COSTS
up to £30 = £12.00
£30-£50 = £45.00
£50-£200 = £60.00
£200-£400 = £65.00
over £400 = £65.00

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UK SHIPPING
We usually use 1st Class Royal Mail. To avoid disappointment please leave plenty of time for your order to arrive.

Larger shades are sent with UPS or Parcel Force company. 

We will send you an e-mail to let you know that your order has been despatched. Most of our products are either handmade or hand finished and in some cases it may take up to 10 days before we are able to ship them to you. We will let you know by e-mail if we expect any delay in sending the items you order.

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SHIPPING ABROAD
Our website will generate a price based on each product being sent separately. If you're buying more than one item and think it's likely that they could be packaged together  (e.g. three lampshades that may fit inside each other) please email sales@lushlampshades.co.uk and we will research the best shipping price.

Deliveries to non-UK addresses will take considerably longer to arrive.

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PAYMENT
Goods will not be despatched until full payment (including delivery charge where applicable) has been received.

If you need to know about the availability of particular products or need to contact us about a delivery, please email :  sales@lushlampshades.co.uk.

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RETURNS
Lush Designs will exchange or refund an item you are not happy with, provided they are returned in original condition within 30 days of receipt. 

Please purchase proof of postage with your returned item as Lush Designs cannot be held responsible for anything that gets lost or damaged in transit.

Delivery charges and return postage will only be refunded if the item is faulty.

PLEASE RETURN TO:

Lush Designs
Studio 101 Cockpit Arts
18-22 Creekside
Deptford
London SE8 3DZ

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